Before we mix a single formula, we sit down properly.

You might bring Pinterest screenshots. Saved Instagram posts. A vague idea of “lighter but not too light.” We want to see it all.

Photos are incredibly helpful - not so we can copy them blindly, but so we can understand what you’re drawn to. Is it the brightness? The softness? The tone? The face framing? The depth?

We’ll break it down together.

Then we talk about:

• Your face shape

• Your natural colour

• Hair density and texture

• Current hair health

• Previous colour history

• How often you realistically want to maintain it

This is where expectations are aligned. No guessing. No assumptions.

If you’re blonde, we assess previous lightening.
If you’re going darker, we evaluate pigment build-up.
If you’ve had box dye or colour elsewhere, we talk through exactly what’s sitting in the hair.

We look at:

• Elasticity

• Porosity

• Strength

• Condition of your ends

• Scalp health

Because technique means nothing if the foundation isn’t respected.

If needed, we’ll suggest adjustments to the plan - whether that’s staging colour over multiple appointments or incorporating a strengthening treatment.

Healthy hair always comes first.

Once the plan is clear, we choose the technique that supports your goal.

That might be:

• Soft balayage placement

• Strategic foiling

• Lowlighting for depth

• Glossing to refine tone

• A full blonde overhaul

• A dimensional brunette rebuild

It’s not about doing “more”. It’s about doing what’s right for your hair.

If your cut needs refining to support the colour, we’ll recommend it. If a gloss or treatment will elevate the result, we’ll talk it through.

Everything is intentional.

Sometimes the difference between “nice” and “wow” is in the details.

We may recommend:

• A Redken gloss to enhance shine

• A strengthening treatment during lightening

• A scalp ritual if build-up is affecting your hair

• A reshaping cut to enhance movement

• Face framing to brighten the front

Nothing is added without discussion. You’ll always know why it’s suggested and how it supports your overall result.

Once your colour is toned, cut is refined, and hair is styled, you’ll see the complete result - not half-dried or loosely waved to disguise unevenness.

We’ll walk you through:

• How to style it at home

• What products to use

• When to book your next appointment

• Whether you’ll need a touch-up, refresh, or overhaul next time

And yes - notes are taken for future appointments.

Your formula. Your tone. Your placement. Your preferences. They’re saved so we’re building on your result next visit, not starting from scratch.